CA Technologies Sr Technical Writer in Vancouver B.C., Canada

Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

  • Your Future Starts Here at* CA Technologies in Vancouver!

  • What might I be doing?*

Are you a talented writer with an insatiable passion to streamline complex tasks into clear instructions? Do you have the ability to notice the small details, without ever losing sight of the big picture? Are words mere playthings put on this Earth to do your bidding? If so, read on.

We are looking for an experienced Technical Writer to help us:

  • Gather information from engineering, product management, quality assurance, and support teams

  • Plan, outline, and write technical content for both internal and external audiences

  • Promote a customer perspective when participating in feature design and review sessions

  • Produce and maintain high-quality documentation for a variety of developer-oriented software products working within an Agile software engineering development methodology

  • Participate as a Scrum team member and attend all Agile ceremonies (planning, standups, demos, retros)

  • Follow established authoring and formatting styles

  • Shepherd documentation from creation through final review in accordance with established processes to ensure final content is accurate, up-to-date, and approved by stakeholders

  • Monitor published documentation and community boards for customer feedback, then respond promptly

  • Innovate, create, and never stop wondering how you can provide the customer with the information they need to be successful

  • What experience do I need?*

  • You have a degree, diploma, or associate certificate in technical writing or an equivalent combination of education and experience

  • You have a minimum of eight years of experience writing and editing for a broad range of audiences ranging from non-technical to highly technical

  • You have experience working on multiple complex documentation projects in a fast-paced and collaborative Agile software development engineering environment

  • You demonstrate attention-to-detail with the ability to consistently produce clear, cohesive, comprehensive, and accurate high-quality content for the intended audience

  • You have strong communication, interpersonal, organizational, and diplomacy skills with an ability to multitask and work across departments and divisional structure

  • You are self-motivated and focused with excellent organizational and time management skills with the ability to continuously prioritize in a rapidly changing environment and the flexibility to work independently

  • You have an ability to build relationships, persuade and influence individuals at all levels

  • What makes me an extra-good fit?*

  • You have experience writing for Application Programing Interfaces (APIs) and Software Development Kits (SDKs)

  • You have worked with content management tools to produce both print and web-based content

  • You have experience writing concise Web content

  • You are an experienced writer with refined peer-editing and self-editing skills

  • You enjoy digesting and reiterating technical information with a high degree of detail

  • A Great CA Employee:*

  • Takes smart risks

  • Exhibits courage

  • Is a “driver”

  • Navigates ambiguity

  • Embraces diversity

  • Communicates openly

  • Doesn’t take themselves too seriously

  • Likes to laugh

  • Loves a good challenge

  • Is resilient when faced with setbacks

  • Teams well with others

  • Insists on quality results

  • Is forward-thinking

  • Adapts easily to change

  • Solves problems creatively

  • More About Working at CA:*

CA has earned scores of global Workplace Excellence awards in the last few years – and there’s a reason for that. Here you’ll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package – all while pushing the boundaries of what’s possible by collaborating with a diverse team of global innovators. In short, CA’s fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.

Learn more about CA Technologies and this opportunity now at http://ca.com/careers

/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employee. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./