CA Technologies Sr Services Consultant in Mexico City, Mexico
Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.
Sr Services Consultant*
Location:* _Mexico/Mexico City_
Your future starts here!*
This position is responsible for the expert technical knowledge of and ability to effectively implement products of the chosen solution expertise both single Business Unit multi-product solutions and cross Business Unit multi-product integrations within the client environment.
- About CA:*
CA Technologies is a Fortune 1000 company with a startup mentality – and we’re searching for incredible, bright talent to dominate in the marketplace. Sure, CA has been a leading software company for nearly four decades, with a global customer base that includes the majority of the Fortune 2000 - but what excites us today is the opportunity to redefine the future of our industry in the age of the cloud, mobile, social and big data. We have a daring vision and a powerful, expanding solution set that helps the world’s most successful companies realize their boldest objectives. For more information, visit www.CA.com/innovation.
Utilize Services Best Practices to accurately and efficiently implement products of chosen expertise as a single Business Unit multi-product solution within the client environment.
Meet or exceed customer expectations by delivering a solution that addresses the client's business requirements within the "Scope of Work" agreed to by CA Technologies and the Customer.
Effectively troubleshoot technical implementation issues for solutions of chosen expertise.
Actively engage as part of the project team with the purpose of contributing product and solution expertise, and to provide project planning support as required to deliver a successful client engagement, following the Project Manager (when applicable) directive.
Ability to interact with Support in order to open and track product issues when necessary.
Meet target billable utilization as defined by this role.
Adhere to Time and Expense Policy.
Serve as a mentor to Associate Services Consultants and Services Consultants who are actively engaged as part of the project team on assigned client engagements.
Help build the knowledge base in the Practice communities in which you choose to participate in û including lessons learned, best practices, tools, and methods and learning events using SharePoint as the enabling technology.
Typically, 5 or more years of work experience as an IT professional. Educated in Information Technology and prefer a minimum of 3 years of experience at an IT professional services organization. Experience working with CA Security products like Identity Minder, SiteMinder, Single Sign On, etc. Strong business knowledge is required to properly align CA Technologies Solutions with customer requirements and expectations.
Hands-on implementations of CA Security (IAM Software - Identity & Access Management) and API Management solutions.
Responsibility to design and deploy critical business security architectures, integrating CA Security solutions with the major 3rd party application (cloud/on premise applications, CRM, HR and other business systems)
Technical knowledge and ability to solve technical issues to match customer expectations and leading critical situations for CA Security and API Management solutions and major 3rd party systems/operating systems upon which they are reliant.
Knowledge of APIs and Micro services based architectures to support developers in building both front-end and middle/backend infrastructures, one page websites, native apps, web apps.
Must be willing to travel
English, good knowledge
Why CA is the right opportunity for you?*
Great Culture across the board
Ability to make a difference and provide significant impact
Appreciation across all levels, an open culture that encourages continual communication
Takes smart risks
Is a “driver”
Loves a good challenge
Teams well with others
Insists on quality results
Adapts easily to change
Solves problems creatively
If you want to fulfill your potential, be acknowledged for your achievements, and be given autonomy to make decisions for your business and customers; if you want to work with a company that respects you as an individual - recognizing both your needs at work and your responsibilities outside of it - then CA Technologies is where you belong. At CA Technologies your passion and expertise can directly impact the business and you’ll help offer our customers practical approaches to delivering new, innovative services and value through IT.
Learn more about CA Technologies and this opportunity now at http://ca.com/careers
/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employee. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./