CA Technologies Manager, Security Program Management in London, United Kingdom
Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.
Veracode Services is looking for a manager based in London to lead a team of Security Program Managers who support Veracode’s leading Application Security testing platform to deliver high-value services that are in high demand from the Veracode customer base.
In this role, the Service Manager will be responsible for ensuring the delivery of a wide range of services that are based on the Veracode platform, from services designed to educate and enable our customers to manage their Veracode implementation to high-value services designed to inform customers of opportunities to optimize the application security risk profile of their applications and supporting processes for long-term success.
While the day-to-day responsibilities may vary, the following is a list of activities you will be responsible for delivering:
Own a Services Program Backlog and ensure renewals and growth in the business, including increases in the number and size of deals and increasing average close rates.
Effectively manage a group of consultants, ensuring that they have the resources needed to be successful on client engagements and working hard to advance their capabilities and careers within Veracode.
Provide engagement oversight for all Veracode services in your assigned geographic region, ensuring delivery success and customer satisfaction.
Be a point of escalation for the Program Managers
Work directly with Veracode sales and customers to understand business and technical requirements and crafting delivery proposals and Statement of Work (SOW) contracts and project plans that will ensure successful execution.
Use your relationship management skills to assist Veracode in expanding executive and senior-management-level awareness and engagement within our customer base.
We are looking for a hard-working, eager team manager who will drive and lead a world-class services organization. The requirements for the position include:
Ability to demonstrate solid understanding of the Veracode technology and services offerings in discussion with clients and prospects
Strong understanding and/or previous experience working with software development and QA testing teams in the Software Development Lifecycle
Proven experience in supporting the sales and account management teams throughout the services sales process
Demonstrated ability to lead a diverse team of program management resources to realize maximum potential
Excellent communication and presentation skills; flexibility and strong attention to detail a must
Previous Program Management experience
A degree, preferably in information or computer science
Several years of technical consulting experience.
Ability to travel as needed
We are also looking for a candidate with the following skills:
Experience managing large-scale projects and teams to ensure customer success and satisfaction
Understanding of key performance indicators and management strategies for embedded Services organizations.
Proven analytical experience
Previous management experience in a services organization
If you want to fulfill your potential, be acknowledged for your achievements, and be given autonomy to make decisions for your business and customers; if you want to work with a company that respects you as an individual - recognizing both your needs at work and your responsibilities outside of it - then CA Technologies is where you belong. At CA Technologies your passion and expertise can directly impact the business and you’ll help offer our customers practical approaches to delivering new, innovative services and value through IT.
Learn more about CA Technologies and this opportunity now at http://ca.com/careers
/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employee. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./