CA Technologies Business Systems Analyst (Customer Support and Sucess) in Islandia, New York

Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

  • Your future starts here.*

As a Business Analyst, you will work within our Global Information Systems team to gather requirements and develop cutting edge solutions to solve business critical problems. In this role, you will support our Customer Support and Sucess Team.

  • About the Role:*

In this role, you’ll help support CA Technologies charter to transform the IT industry by:

  • Working with the business understand requirements; gain funding approvals, put together business roadmaps and recommend business process changes

  • Serving as conduit between the User Population and Internal IT departments to integrate systems and business processes

  • Helping users develop processes, procedures, and training

  • How You’ll Stand Out:*

The perfect candidate for this role will have a demonstrated record of success in positions of increasing responsibility over the course of their career. An ideal background will include:

  • Typically, 3 or more years of experience working as a Business Analysis

  • Solid analytical skills and business acumen including developing knowledge of multiple divisions

  • Experience working in a complex environment interacting with multiple stakeholders in different business units

  • Developing proficiency in use of enterprise level use case modeling tools

  • Strong communication/presentation skills

  • Bachelor's degree preferred

  • More About Working at CA:*

CA has earned scores of Workplace Excellence awards in the last few years – and there’s a reason for that. Here you’ll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package – all while pushing the boundaries of what’s possible by collaborating with a diverse team of global innovators. In short, CA’s fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.

We offer competitive salary, company-sponsored premium Medical/Prescription & Dental Plans, company-paid Holidays, Vacation, Anniversary Service and Sick Days, 401(k) Plan, Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program.

Our Islandia, NY campus offers several amenities, including:

• Gourmet cafeteria with wide selection of cuisine

• Montessori Child Development Center for children up to the age of six

• Banking services

• Fitness Center (state of the art facility complete with indoor full court basketball, indoor racquetball courts, cardio studio, outside running track, soccer fields, tennis courts)

• Concierge services (dry cleaning, package shipping, stamps and movie rentals)

• On-site chiropractor

At CA Technologies your passion and expertise can directly impact the business and you’ll help offer our customers practical approaches to delivering new, innovative services and value through IT.

To learn more about CA Technologies and this opportunity, we welcome you to visit our web site at www.ca.com/careers

We and all of our subsidiaries are equal opportunity employers. As such, it is our corporate policy to fill positions with qualified candidates regardless of the candidate’s race, color, sex, age, religion, ancestry, national origin, citizenship status, marital status, sexual orientation, gender identity, genetic information, disability, pregnancy, military status, veteran status or any other protected group status.

/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employees. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./

/ If you require an accommodation with the online application process, please contact Talent Acquisition at 1-800-454-3788./

EOE/Min/Women/Veterans/Disabled