CA Technologies Sr User Experience Designer in Hyderabad B1Nanakramguda, India
Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.
- The Opportunity*
In the multibillion dollar game of enterprise software, the winning move lies in user experience. CA Technologies is looking for players who can bring their top-level leadership and broad design experience to both line of sight and area of effect problems in our elite central UX organization.
[The perks are epic too - CA supports flexible work arrangements, volunteerism support and matching gifts, and a competitive compensation package – plus the opportunity to make a difference in software experience across the globe.]
- Who You Are*
If you’re a UX professional who’s bored with working on “just one thing” and is ready for a real challenge to sink your teeth into, this unique position could be for you. You’ll need the courage to be a tireless and diplomatic advocate for our users, and obsess over ways to create the game-changing software of the future.
We are looking for someone who understands the information space including information architecture and product documentation. You should have experience conducting UX research to figure out the best way to keep our customers informed and you should have some experience in the areas of content strategy and documentation.
If you love to learn, collaborate and build relationships, come on over. We can’t wait to meet you.
What You’ll Do:*
Be integral in designing the next generation of online help content at CA
Collaborate with designers and writers across CA to achieve these goals.
Entertain coworkers with engaging anecdotes while waiting for conference call starts.
Tell stories and draw pictures.
Make everyone jealous that you have the most awesome job.
Develop strong relationships with product teams and act as a trusted design advisor.
Track current documentation and help trends and technologies and share that knowledge with the CA design community
Our goals is to modernize the current experience through*:
Knowing our audience*
Great online help systems know their audience – who their users are, what they use the product for, and their level of technical understanding. CA has many different types of users and we need to cater our help content to those users (for example, by role).
- Ease of navigation*
The internet is not a book and we don’t expect our customers to read our online help in a linear fashion like a PDF manual.
Providing relatable examples, images, and videos
Great online help doesn’t just rely on written documentation. No matter how straightforward the instructions are, it can often be much more effective to show an example with an image or video (and some users prefer these over text).
Look and feel
We need to present our content to our users through an ever-evolving modern styling and design.
The Ideal Candidate Will Have:*
4+ years of experience in design.
Master's Degree or global equivalent in Human Computer Interaction, Information Design, Industrial Design, Human Factors, Cognitive Psychology, or related HCI discipline is preferred.
Experience with a broad range of UX disciplines such as UX research, Information Architecture, Content Strategy and Interaction Design.
Ability to juggle – metaphorically and perhaps physically.
Experience in empowering awesome in challenging environments.
Insatiable curiosity and an obsession with enterprise software design.
Excellent communication skills including experience speaking to technical (engineering, architects) and business (product managers) audiences
More About Working at CA:*
CA has earned scores of global Workplace Excellence awards in the last few years – and there’s a reason for that. Here you’ll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package – all while pushing the boundaries of what’s possible by collaborating with a diverse team of global innovators. In short, CA’s fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.
Learn more about CA Technologies and this opportunity now at http://ca.com/careers
/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employee. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./