CA Technologies Principal, Resource & Partner Mgmt in Duesseldorf, Germany
CA Technologies creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. From planning to DevOps to security to systems management, our solutions power innovation and drive competitive advantage for businesses everywhere. CA is working with companies worldwide to change the way we live, transact and communicate.
As Principal, Resource & Partner Mgmt you will be based preferably in our Darmstadt office (can consider also Duesseldorf or Ismaning), responsible for the appropriate and timely staffing of CA Services projects within a specific geography/practice utilizing internal resources and/or CA Services partners, ensuring that resource skills and expertise align with customer/project requirements maximizing internal capacity to achieve utilization targets.
Reviews, manages and executes staffing of resource requisitions in collaboration with CA Services team;
Aligns staffing of CA billable personnel, supporting achievement of billable utilization targets;
Negotiates and manages partner agreements in conjunction with other CA teams using best practices;
Provides CA Services management with timely status reporting and capacity recommendations;
Ensures skills inventory and profiles of CA billable personnel are updated and accurately recorded;
Works with CA Services teams to understand future resourcing needs and propose partner and internal enabling plans to meet CA business needs;
Works closely with CA Service leadership to ensures quantity and skills of billable CA staff meet anticipated future customer demand;
Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training available.
Continually identifies and communicates partner knowledge gaps and opportunities for CA product or service training and certification.
Helps to build the knowledge base in applicable CA communities including lessons learned, best practices, tools, methods and learning events.
Ideally, possess a University Degree in a business related field;
Typically 5+ years in resource management and professional services operations, scheduling a pool of 50+ resources. Preferably a minimum of 2+ years’ experience at an IT PS organization or working in a resource planning function within a professional consulting environment;
Highly driven, high energy. Ability to work independently in a stressful and a constantly changing environment by employing multi-tasking and organized processing capabilities;
Demonstrate the ability to apply sound judgment and negotiate the best outcome for all involved parties;
Understanding of CA solution capabilities and skills required to implement effectively;
Numerate, commercially aware, able to effectively manage budgets and forecast accurately;
Understanding of both CA software sales and implementation cycles;
Builds and shares experience based knowledge and resources directly with peers and across CA;
Fulfils ethics, security and compliance training and test requirements to protect CA interests and assets at all times;
Excellent professional verbal and written communication skills are required in a local language and/or English;
Ideally some knowledge of Professional Services Automation (PSA) tools;
Good Microsoft Office Skills;
If you want to fulfill your potential, be acknowledged for your achievements, and be given autonomy to make decisions for your business and customers; if you want to work with a company that respects you as an individual - recognizing both your needs at work and your responsibilities outside of it - then CA Technologies is where you belong. At CA Technologies your passion and expertise can directly impact the business and you’ll help offer our customers practical approaches to delivering new, innovative services and value through IT.
Learn more about CA Technologies and this opportunity now at http://ca.com/careers
/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employee. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./