CA Technologies Product Analysts in Burlington, Massachusetts

Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

CA Technologies is looking to hire 2 Product Analysts to work out of either our Burlington, MA or Islandia, NY facilities. The positions are responsible for performing tasks on different systems related to selling, supporting and delivering final software products to our many customers.

  • Key Responsibilities:*

The Product Analyst plays an integral part throughout the development lifecycle of our products.

Product Analysts will:

  • Participate in discussions regarding distribution, pricing and licensing related issues across all CA product lines.

  • Learn how to triage Service Desk tickets for Product, Pricing, Royalty and Hierarchy related issues.

  • Create and maintain Material Master Data for SAP, CPQ, STAR, Service Cloud and SYSPTF systems.

  • Effectively navigate, research and trouble shoot Material Master Data

  • Facilitate master media and source through the Distribution Control Center

  • Review, approve or reject all sales requests for SAP materials triggering workflow

  • Peer review new SAP materials and pricing in compliance with established SOX narratives

  • Build and maintain relationships with other CA organizations and provide product reporting as applicable to assist in their strategic initiatives

  • Use comprehensive product and system knowledge to demonstrate critical thinking to ensure a successful product rollout

  • Facilitate product communications to customers

  • Required Work Experience / Skills:*

  • Bachelor's degree or global equivalent in a related field.

  • 2 or more years of related work experience.

  • Excellent organization and time management skills

  • Attention to detail is a must

  • Ability to prioritize and handle multiple tasks in a fast-paced environment with aggressive deadlines

  • Excellent oral and written communication skills

  • Work independently as well as collaboratively with cross-functional teams

  • Ability to take ownership of tasks, be assertive and persistent for product related issues or to escalate to manager in timely manner

  • Strong working knowledge of Microsoft Excel, Word and PowerPoint


  • More About Working at CA:*

CA has earned scores of Workplace Excellence awards in the last few years – and there’s a reason for that. Here you’ll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package – all while pushing the boundaries of what’s possible by collaborating with a diverse team of global innovators. In short, CA’s fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.

We offer competitive salary, company-sponsored premium Medical/Prescription & Dental Plans, company-paid Holidays, Vacation, Anniversary Service and Sick Days, 401(k) Plan, Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program.

Learn more about CA Technologies and this opportunity now at

We and all of our subsidiaries are equal opportunity employers. As such, it is our corporate policy to fill positions with qualified candidates regardless of the candidate’s race, color, sex, age, religion, ancestry, national origin, citizenship status, marital status, sexual orientation, gender identity, genetic information, disability, pregnancy, military status, veteran status or any other protected group status.

/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employees. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./

/ If you require an accommodation with the online application process, please contact Talent Acquisition at 1-800-454-3788./