CA Technologies Sr Analyst, Sales Operations in Islandia, New York

Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

  • Your future starts here!*

This position is responsible for supporting sales and services operations management, managing and executing activities related to: planning, organizing, reporting, tools, systems, processes, procedures and communications. This position is responsible for ensuring that the analyst activities are supporting CA's management goals. This position supports a number of 'clients', including; sales, marketing, services, education, product support and the business units. This position is focused on supporting its constituents at either a geography level or a Sales and Services Operational Center of Excellence (COE) level. This position will either help create programs and initiatives or be responsible for implementing those programs.

  • This role can be located in the following offices: Boulder, CO; Denver, CO; Islandia, NY*

  • Key Responsibilities*

  • Work with key stakeholders across internal organizations and foster relationships with external stakeholders to meet specific goals and objectives

  • Identify, document, recommend, propose and implement new business process improvements Make recommendations regarding changes to operation policies and procedures

  • Work in conjunction with internal clients to support their business needs while driving a level of standardization

  • Effective presentation of analysis findings and recommendations to senior management

  • Drive the production and presentation of robust quantitative models to support business analysis as directed by Sales Operations

  • Key member of field/geo/COE strategy and planning process from an analysis point of view

  • Analyze work streams by structuring approach, resources required, and execution timeline coordinating with the various internal clients

Collaborate with Business Planning and Revenue Support teams, Sales Operations, GIS, and Business Stakeholders:

  • Provide support on system requirements, enhancements, testing and overall planning

  • Learn how to determine process requirements, enhancements and planning

  • Provide Business support on systems and processes Provide support to research and analyze system data via core set of standard reports to meet business needs

  • Learn how to produce root cause analysis & recommendations to the business

  • Work towards becoming an SME and coordination point for local users

  • Learn and understand how to control data quality enhancements where necessary; commission assignment, organization and account administration

  • Understand how to perform data integrity reviews, trending, and recommendations

  • Help support the efforts of reporting and dashboard initiatives to Sales/Business

  • How you’ll stand out:*

  • Typically, 5 or more years of experience in field facing or finance roles, preferably in the Information Technology sector.

  • Bachelor's Degree or global equivalent in Finance, Marketing or a business-related field.

  • Ability to make independent decisions using sound business judgment.

  • Ability to interact across all field facing management teams.

  • Excellent presentation skills

  • Self-starter with strong organizational skills and ability to evaluate and report on a variety of sales related data.

  • Ability to understand business needs, consistently meet expectations and respond promptly and professionally to business requests or inquiries, seeking guidance as appropriate.

  • Exceptional analytical skills

  • Strong decision-making and problem solving skills.

  • Sound working knowledge of Microsoft Office suite, specifically Excel.

  • Experience in using Salesforce.com

  • More About Working at CA:*

CA has earned scores of global Workplace Excellence awards in the last few years – and there’s a reason for that. Here you’ll have the opportunity to explore flexible work arrangements, partner with our impressive customer set, and enjoy a competitive compensation package –all while pushing the boundaries of what’s “possible” by collaborating with a diverse team of global innovators. In short? CA’s fun, diverse, fast-paced culture have put us on the map as one of the best employers in IT. For more information, visit www.CA.com/careers.

  • A Great CA Employee:*

  • Takes smart risks

  • Exhibits courage

  • Is a “driver”

  • Navigates ambiguity

  • Embraces diversity

  • Communicates openly

  • Doesn’t take themselves too seriously

  • Likes to laugh

  • Loves a good challenge

  • Is resilient when faced with setbacks

  • Teams well with others

  • Insists on quality results

  • Is forward-thinking

  • Adapts easily to change

  • Solves problems creatively

If you want to fulfill your potential, be acknowledged for your achievements, and be given autonomy to make decisions for your business and customers; if you want to work with a company that respects you as an individual - recognizing both your needs at work and your responsibilities outside of it - then CA Technologies is where you belong.

At CA Technologies your passion and expertise can directly impact the business and you’ll help offer our customers practical approaches to delivering new, innovative services and value through IT.

We offer competitive salary, company-sponsored premium Medical/Prescription & Dental Plans, company-paid Holidays, Vacation, Anniversary Service and Sick Days, 401(k) Plan, Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program.

Learn more about CA Technologies and this opportunity now at http://ca.com/careers

We and all of our subsidiaries are equal opportunity employers. As such, it is our corporate policy to fill positions with qualified candidates regardless of the candidate’s race, color, sex, age, religion, ancestry, national origin, citizenship status, marital status, sexual orientation, gender identity, genetic information, disability, pregnancy, military status, veteran status or any other protected group status.

/ Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any of our employees. We will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly./

/ If you require an accommodation with the online application process, please contact Talent Acquisition at 1-800-454-3788./

EOE/Min/Women/Veterans/Disabled